At SUMMITFIELD, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, our returns policy is designed to make the process as smooth as possible.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags and labels attached.

All return requests must be initiated within 30 days of receiving your order. After this period, we unfortunately cannot offer you a refund or exchange.

• Gift cards
• Downloadable software products
• Some personal care items

1. Contact us at [email protected] to initiate a return. Please include your order number and the reason for the return.
2. Once your return is approved, we will provide you with instructions on how to return your item.
3. Upon receipt of the returned item, we will inspect it and notify you of the approval or rejection of your refund.

Once approved, refunds will be processed to your original method of payment within a certain amount of days.

If you need to exchange an item for the same product, please contact us promptly. Exchanges are subject to availability and may take additional time to process.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.